Privacy Policy

Effective Date: March 3, 2026

M&L Cleaning Home Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website and communication channels.

Information We Collect

We may collect the following information when you interact with our website or services:

Name

Phone number

Email address

Service address (if provided)

Information submitted through website forms

Carriers are not liable for delayed or undelivered messages. Message delivery may be affected by factors outside the control of M&L Cleaning Home Services or the mobile carriers, including but not limited to network coverage, mobile device compatibility, or carrier restrictions.

Communication preferences

Technical information such as browser type, device data, and IP address through cookies or analytics tools

How We Use Your Information

The information we collect may be used to:

Provide and schedule cleaning services

Respond to service inquiries

Send appointment reminders and service updates

Communicate regarding requested services

Provide customer support

Improve our website and service experience

SMS Communications

If you choose to opt in to receive SMS messages from M&L Cleaning Home Services, you may receive messages related to:

Appointment confirmations

Appointment reminders

Service updates

Customer support responses

Follow-ups regarding requested services

Message frequency may vary depending on your interactions with our business.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us using the information below.

Non-Sharing of Mobile Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and understand how visitors interact with our website.

Users may choose to disable cookies through their browser settings, although some features of the website may not function properly.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

User Rights

You have the right to:

Request access to the personal information we hold about you

Request corrections to inaccurate information

Request deletion of your information where applicable

Withdraw consent for communications

Contact Information

If you have questions regarding this Privacy Policy or your personal information, you may contact us:

M&L Cleaning Home Services
Email: [email protected]